Joining your company

Your employer uses Dashoo Fleet and has invited you. It takes about two minutes. Do this on the phone you drive with.

Before you start

• Install Dashoo from the App Store or Google Play.
• Find the invite email from Dashoo (check spam if you can't see it). The link works for 14 days.
• Open the link on your phone, not a computer. On a computer you'll only see a page that explains the next steps.

If you're new to Dashoo

1. Tap the link in the invite email. If Dashoo opens, carry on. If you see a web page, tap Open in Dashoo.
2. In Dashoo, tap Create account and sign up with email, Google or Apple. Your invite is kept safe while you do this.
3. If you signed up with email, enter the code we send you, then sign in.
4. Dashoo shows which company invited you and what they can see. Tap Join.

Your invite does not create an account for you. That's why signing in with your work email before you've signed up says there's no user.

If you already have Dashoo

1. Tap the link in the invite email on your phone.
2. Sign in if Dashoo asks you to.
3. Check the company name, then tap Join.

You don't need to use your work email to sign in. Any Dashoo account works, so you keep your existing recordings and settings. If you already pay for Dashoo, your subscription keeps working, but your company now covers Pro, so you may want to cancel yours in your app store settings.

If the link doesn't open the app

Open Dashoo, go to Settings → Company → Join your company and paste the invite code. You can copy the code from the invite page (the page you reach when you tap the link). It's the long string after t= in the link.

What your employer can and can't see

They can see:

• Your work email and that you've joined.
• Trips you mark as Work: date, time, distance and a rough start and end area. Never the route.
• Events and footage from work trips, and incident reports you choose to share with them.

They never see:

• Personal trips. They never leave your phone.
• Your GPS route or live location.
• Your personal recordings or backups.

Each time you start recording, you choose whether the trip is Work or Personal. If you don't choose, it starts after 5 seconds. A Work trip is shared after your company's review window (24 hours unless they changed it), and until then you can change it to Personal in Settings → Company. An incident report is only shared when you tap Share with your company, and you can tap Unshare to take it back until your company acts on it.

Problems

"No user" or "user does not exist" when I sign in

You need a Dashoo account first. Tap Create account instead of signing in. You can use any email, Google or Apple.

"This invite isn't valid any more"

The invite has expired (after 14 days), was already used, or your employer withdrew it. Ask them to send a new one from their dashboard.

"You're already in a company"

A Dashoo account can be in one company at a time. Leave the current one first (see below), then use the invite.

"No free seats"

Your company has used all its seats. Ask them to add seats or remove someone.

I never got the email

Check spam and promotions. Ask your employer to check they typed your address correctly, and to resend the invite.

Leaving a company

Open Settings → Company and tap Leave company. Your seat and company-paid Pro end straight away. Work trips already shared stay with the company. Your recordings and personal history stay with you.