1. About This Policy
This policy explains how Dashoo (operated by GW Digital) uses cookies, local storage, and similar tracking technologies in our mobile application and on our website (dashoo.app). It applies to users in all jurisdictions including the EU/EEA, UK, USA, Canada, Australia, and New Zealand.
2. What Are Cookies and Tracking Technologies
Cookies are small text files stored on your device. Similar technologies include local storage, device identifiers, and SDKs embedded in mobile apps. These help services function correctly, remember preferences, and measure performance.
3. Technologies We Use
| Technology | Type | Purpose | Duration |
|---|---|---|---|
| AWS Cognito tokens | Strictly necessary | Keep you logged in securely | Session / refresh token (30 days) |
| SharedPreferences / UserDefaults | Strictly necessary | Store app settings (theme, locale, recording preferences) | Until cleared |
| Google AdMob SDK | Advertising (consent required) | Serve and measure ads on free tier | Varies by ad network |
| Advertising ID (IDFA/GAID) | Advertising (consent required) | Personalise ads and measure conversions | Until reset by user |
| RevenueCat SDK | Functional | Manage subscription state | Session |
| Crash report data | Performance | Diagnose app crashes | 12 months |
| Cloudflare Web Analytics (website only) | Analytics, cookieless | Aggregate page views and visit counts for dashoo.app | Not stored per-visitor; no cookies or persistent identifiers used |
4. Consent and Legal Basis
Strictly Necessary
Authentication tokens and app settings do not require consent as they are essential for the App to function. This applies under GDPR Article 6(1)(b) (contract performance) and the UK PECR exemption for strictly necessary storage.
Advertising (Free Tier Only)
We request your consent before enabling advertising tracking. Under GDPR/UK GDPR, this is based on Article 6(1)(a) (consent). Under Apple's App Tracking Transparency (ATT) framework, we display the system prompt before accessing your IDFA.
- EU/UK users: Ads are only personalised with your explicit consent (ePrivacy Directive / PECR).
- California users: You may opt out of the "sharing" of personal information for advertising under CCPA/CPRA.
- All users: You can use the app without personalised ads. Non-personalised ads will be shown if you decline.
5. How to Manage Your Preferences
In the App
- Go to Settings → Privacy to manage ad personalisation consent.
- Upgrading to Ad-Free or Pro removes all advertising and associated tracking.
On Your Device
- iOS: Settings → Privacy & Security → Tracking (disable per-app tracking)
- iOS: Settings → Privacy & Security → Apple Advertising (turn off Personalised Ads)
- Android: Settings → Privacy → Ads → Delete advertising ID
On Our Website
Our marketing website (dashoo.app) does not use tracking cookies or advertising scripts. It uses Cloudflare Web Analytics to see aggregate visit counts and popular pages. This runs without cookies, without collecting personal data, and without tracking individual visitors across sites, so no consent banner is required under GDPR/UK GDPR or PECR. See Cloudflare's Web Analytics documentation for how it works.
6. Third-Party Cookies
Google AdMob may set third-party cookies or use device identifiers for ad targeting and measurement. Google's privacy policy applies to data they collect: policies.google.com/privacy
7. Children
We do not knowingly serve personalised advertising to users under 17. The App is not intended for children.
8. Changes to This Policy
We will update this policy if our use of tracking technologies changes. Material changes will be communicated via the App.
9. Contact
For questions about cookies and tracking: support@gwdigital.solutions